Refund Policy

If you are not satisfied with FOUND AI Pro, you can request a full refund within 30 days of your order date — monthly or yearly. No explanation needed.

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all orders. To request one, visit paddle.net and look up your order using the email address you paid with, or email us at support@foundai.shop and we will arrange it for you.

Refunds are returned to the original payment method. Your bank may take a few business days to show it.

You can cancel at any time from Your plan inside the app, or through the billing portal. Cancelling stops future charges and keeps your Pro access until the end of the period you have already paid for. Your saved library stays readable afterwards.

Every new account gets 7 days of full access with no credit card, so you can try everything before paying anything.

Paddle's own refund policy also applies to your purchase.