Privacy Notice

• Account data — email address, login credentials (stored hashed by our auth provider), display name and avatar. Used to create and secure your account. Legal basis: performance of our contract with you.
• Your saves — screenshots, photos, links, notes and the details our AI extracts from them, including any places or dates they mention. Used to store, organise, search and enrich your library. Legal basis: contract.
• Plan and trial data — trial start and end dates, plan status, subscription and customer identifiers from our payment provider. Used to give you the right level of access. Legal basis: contract.
• Support messages — what you send us. Used to help you. Legal basis: contract and legitimate interests.
• Usage and technical data — device and browser information, IP address, log and error data. Used for security, fraud prevention, debugging and improving the product. Legal basis: legitimate interests.

Card numbers never reach us. Payment details are collected and processed by Paddle as Merchant of Record.

To turn a save into a smart card or to answer a Find question, the content you submit (text and images) is sent to our AI processing provider on our behalf, under contract, solely to generate that result. We do not sell your content and we do not use it to advertise to you.

• Service providers and subprocessors — hosting, database and storage, AI processing, error monitoring and email delivery.
• Paddle, our Merchant of Record, for the sale of FOUND AI Pro, subscription management, payments, invoicing and tax compliance.
• Professional advisers — legal and accounting, where needed.
• Authorities — where required by law or to protect our rights.

Our providers may process data outside your country, including in the United States. Where data leaves the UK or EEA we rely on appropriate safeguards such as Standard Contractual Clauses or an adequacy decision.

We keep your account and saves for as long as your account exists. If you delete a save it is removed from your library; if you delete your account we delete or anonymise your data within 30 days, except where we must keep records (for example billing records) for legal or tax reasons.

Depending on where you live, you have the right to access, correct, delete, restrict or port your data, to object to processing based on legitimate interests, and to withdraw consent. If you are in the UK or EEA you can also complain to your supervisory authority. Email support@foundai.shop and we will respond within one month.

We use appropriate technical and organisational measures, including encryption in transit, access controls, per-user database row-level security so only you can read your saves, and private storage for your uploaded photos.

We use only essential cookies and local storage to keep you signed in and remember your preferences. We do not use advertising cookies. You can clear them in your browser settings, though you will be signed out.